Please note that it may take us up to 10 business days to process your return and post the refund after we receive the parcel. Your credit card company and the bank may take between 3 to 5 additional days depending on their processing times.
To initiate a return please visit the Hapbee returns tab on our help section at https://help.hapbee.com. Once you have logged in please select the order you wish to return with all the information requested. Once this information is received, we will
EXCHANGE POLICY. If you are having any hardware or software issues, our Hapbee team is here to assist you within 1 year. If one of our Sleep Pad experts is unable to fix your issue remotely, we would be happy to send you a replacement Hapbee free of
The 100 day money-back guarantee starts on your purchase date. In order to receive a refund, you must initiate the return within 100 days of the receipt date. Please follow the steps above to initiate a return.
You may return the Hapbee Sleep Pad, but the refund can only be given to the original purchaser. Please follow the steps above to initiate a return.
Your Hapbee Sleep Pad comes pre-bundled with a limited number of Digital Blends that are available for use as long as you own your Sleep Pad. The specific pre-bundled blends are confirmed at the time of sale and are reflected in your Hapbee membershi
Our 100-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not re
Our 100-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not re
Our 100-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not re