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Hapbee Sleep Pad

Failed Connection Solution

Step-by-Step Instructions. 1. Charge the Sleep Pad for at least 3hrs. 2. Delete the app and reinstall it to re-enable appropriate permissions. 3. Log back in. 4. If a Firmware Update is required, simply follow the steps. Be sure to leave the Hapbee A

Is it bad to have these electromagnetic waves around my head ?

Electromagnetic fields are present everywhere around you already. The Hapbee uses very low-frequency waves, much less than a cell phone. Hapbee works because we have mapped out how your brain responds to specific chemicals and replicated those with H

Can I update my shipping address?

If your order has not been shipped yet, you may contact [email protected] to update your delivery address. Unfortunately, we are unable to redirect your order once it is already en route to you.

Are there any customs or duties on my order?

All Hapbee shipments are shipped from the United States. Taxes, customs charges, and fees imposed by your destination country may apply to orders shipped outside of the United States. In the destination country, the recipient of the package is the im

How much does shipping cost?

Hapbee offers free ground shipping to the continental Unites States only. For express services or international shipments, the best way to confirm is by checking out and seeing the available options in the shopping cart.

Can Hapbee be used without the App?

No, the Hapbee requires the App to function, however, once a Blend has started, the Hapbee will play a Blend in its entirety even if the device that the App is on isn’t present. So you can go ahead and start a Blend and simply walk away from your pho

Does the Hapbee make any noise?

No, aside from the small vibration when turned on, starting or ending a session, the Hapbee is completely silent.

How long is the warranty on my Hapbee?

The limited warranty starts on the date of your purchase and lasts for one year (the "Warranty Period"). The Warranty Period is not extended if we repair or replace the device. We may change the availability of this limited warranty at our discretion

Is the Hapbee waterproof?

No, the Hapbee Sleep Pad is not resistant to water, we don’t recommend using it in the shower, pool, or near any other body of water. Try to keep your Hapbee dry.

Is Hapbee safe to use?

Hapbee ingredients go through a rigorous process of safety and efficacy testing before they are used by people and released to our users. We continually monitor usage for side effects to ensure we're delivering the most safe and effective Blends poss

Does the Sleep Pad require a different app/subscription?

No, you may use your current paid subscription in order to use both devices. It will not require a new subscription or incur any additional charges if you are already a paying member with a valid subscription.

What makes the Sleep Pad different from the wearable device?

The form factor allows the Sleep Pad to easily fit in your pillow case, under your pillow, behind your back in your chair, car, or even transporting on a plane

What are the dimensions of the Sleep Pad?

The dimensions of the Sleep Pad are as 11.5” x 15.5” x .5"

Where do I place the Sleep Pad for the best results?

We suggest placing the Sleep Pad directly under your head, under a pillow, or on your lower back.

Does the Sleep Pad need to be charged while in use?

No, once your Sleep Pad is fully charged you may allow it to be used without charge until the battery is emptied.

Does the Sleep Pad get hot or overheat?

No, the Sleep Pad has been tested extensively and built in order to provide optimal sensations.

How long does the Sleep Pad battery last?

The average battery life for the Hapbee Sleep Pad is 40 Hours

What happens if I bend my Sleep Pad?

The Sleep Pad has been built to sustain folding in order to best ship and travel with the Sleep Pad. We do not recommend rolling the Sleep Pad

How far should the Sleep Pad be from my body?

We recommend a maximum of 7 inches for the best results.

Is the Sleep Pad allowed on an airplane?

Yes, the Sleep Pad is allowed on any airplane in your carry-on baggage or on your person to be used while in flight.

Can I use my Sleep Pad and Hapbee neckband at the same time?

Please stay tuned for this feature, as we will have some exciting news for you in the near future.

What are the Smart Sleep pad care instructions?

Following these guidelines will prolong the life of your Smart Sleep Pad. Washing Instructions: Spot Clean. To clean your Smart Sleep Pad simply use a damp cloth or disinfecting wipe. Be careful to not allow water or other solutions to penetrate the