How long does shipping take?
We usually ship within 1–3 business days. You'll get a tracking number once your order is out the door.
Do you ship internationally?
Yes, we do! Please note that local VAT/duties/taxes may apply depending on your country.
Return Policy
What's your return policy?
You've got 100 days to try Hapbee. If it's not working for you, send it back. Full refund, no questions asked.
This generous return window allows you to:
Try different blends and routines
Experience Hapbee across various situations
Determine if it fits your lifestyle
Make a fully informed decision
Customer Support
Contact Information
Email: [email protected]
Help Center: help.hapbee.com
What we can help with:
Device setup and pairing issues
App navigation and troubleshooting
Account creation and login problems
Membership and billing questions
Product recommendations
Technical support
Response Time
Our support team typically responds within 24-48 hours. For urgent technical issues, we prioritize faster response times.
Order Process
Typical Order Flow
Order Placement: Online through our website
Processing: 1-3 business days
Shipping: Tracking provided
Delivery: Varies by location
Setup: Follow in-app pairing instructions
Support: We're here to help throughout your journey
International Considerations
Shipping times vary by region
Additional fees may apply (VAT/Duties/Taxes/Brokerage)
All products work globally
Support available worldwide