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Hapbee Wearable

Return Policy

We proudly stand behind our products and want to ensure that you are fully satisfied with your Hapbee experience. Your purchase comes with a 30-Day Free Trial of our all-access subscription to our Digital Blends catalog, and a 100-day money-back sati

Where is my refund

Please note that it may take us up to 10 business days to process your return and post the refund after we receive the parcel. Your credit card company and the bank may take between 3 to 5 additional days depending on their processing times.

How to initiate a return

To initiate a return please visit the Hapbee returns tab on our help section at https://help.hapbee.com. Once you have logged in please select the order you wish to return with all the information requested. Once this information is received, we will

Exchange Policy

If you are having any hardware or software issues, or Hapbee team is here to assist you. If one of our wearable experts is unable to fix your issue remotely, we would be happy to send you a replacement Hapbee free of charge. Please contact help@hapbe

When Does The 100 Day Money-Back Guarantee Start?

The 100 day money-back guarantee starts on your purchase date. In order to receive a refund, you must initiate the return within 100 days of the receipt date. Please follow the steps above to initiate a return.

I received a Hapbee device as a gift, can I return it for a refund?

You may return the Hapbee wearable, but the refund can only be given to the original purchaser. Please follow the steps above to initiate a return.

I already paid for my Hapbee device, do I have to pay for my subscription as well?

Your Hapbee device comes pre-bundled with a limited number of Digital Blends that are available for use as long as you own your device. The specific pre-bundled blends are confirmed at the time of sale and are reflected in your Hapbee membership prof

Does the money-back guarantee cover subscription costs?

Our 100-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not re

What is my Hapbee Wearable warranty?

Our 100-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not re